If you are not completely satisfied with your purchase from Marisoles Footwear & Accessories Inc., simply return the regular-priced item(s) for a full refund (less the shipping charges) within 30 days of the delivery date the item(s) were received.
Returned item(s) must be received back to Marisoles Footwear & Accessories Inc. and within our possession before the 30 day period has expired.
All accessories, SALE and CLEARANCE items purchased are FINAL SALE and are not eligible for a refund.
Marisoles.ca does not have a product exchange program in place and does not exchange any merchandise.
To receive a full refund of the purchase price, you must return your regular-priced item(s) (excluding accessories, sale and clearance items) within 30 days of the delivery date to Marisoles.ca, and must meet the following conditions:
If the order was made using a credit card or debit card, a refund will be issued to the credit card used for that particular purchase. If the order was made using any other method, such as a Marisoles.ca Gift Certificate or Coupon Code, a Marisoles.ca store credit will be applied to your Marisoles.ca online account or a Marisoles.ca Gift Certificate will be emailed to you. A refund of the purchase price (less the original shipping charges) will be issued within 30 days of receiving the returned regular-priced item(s).
All shipments and returns are handled by Canada Post if a domestic order and by the chosen shipper if an international order.
Purchases not made directly on Marisoles.ca are not eligible for a refund. This means no third-party purchases – including purchases made at any boutiques, any trade shows, and/or purchases from any other resellers.
If you agree with the policy above, and would like to return your regular-priced merchandise, which can be received by Marisoles.ca within 30 days of the delivered item(s) date, please proceed below.